...is something called the human brain.
Most of my UI / UX knowledge - apart from that imparted by academics I know, I suppose - has been learned on the job. But a very broad range of reading supports it. Writing the last post about patterns in usability made me think of this book:
In my opinion, if you don't understand the biological process of learning that involves pattern recognition, then you're not 100% in the game. The way that we absorb and modify procedural tasks is central to user experience design, and even more crucial to UI. Read this book.
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